77bd Privacy Policy — Your Information Is Protected

1 Introduction

This privacy policy applies to all users of the 77bd platform's services. When you register on the 77bd website, log in, or use any of our services, you are considered to have automatically accepted the terms of this policy.

77bd believes that protecting user privacy is a fundamental responsibility. That is why we take every precaution at every step — from collecting your information to storing and deleting it. This policy should be read together with our Terms and Conditions, as both documents together form the complete legal framework governing your use of the account.

If any changes are made to this policy, we will notify you by posting a notice on the website. Continued use of our services after any changes will indicate that you have accepted the revised policy.

2 Information We Collect

77bd collects two types of information from users — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

During registration and account management, we collect the following information:

Full name and date of birth (for age verification — to confirm 21+)
Email address and mobile number
Copy of national identity card or passport (where identity verification is required)
Payment account details used for deposits and withdrawals (bKash, Nagad, Rocket, or bank account)
Security question answers and password (in encrypted form)

2.2 Information Collected Automatically

When you use our website, the following information may be recorded automatically:

IP address and device identity (Device ID)
Browser type and operating system
Time of access to the website and browsing patterns
Information collected through cookies and similar tracking technologies
Game play history and transaction records

3 Purposes of Using Your Information

77bd uses collected information only for specific and legitimate purposes. We never sell your information to third parties for commercial gain.

Account Management: Verifying registration, ensuring login security, and handling account-related communications.
Payment Processing: Completing deposit and withdrawal requests smoothly.
Customer Support: Resolving your issues via live chat and email.
Security and Fraud Prevention: Detecting suspicious activity to protect your account.
Service Improvement: Analysing data to further improve the user experience.
Bonuses and Promotional Offers: Informing you about relevant offers, if you have consented to marketing communications.
Responsible Gaming: Monitoring user gaming behaviour to identify problematic patterns at an early stage.

4 Disclosure of Information and Third Parties

77bd may share your information with selected third parties in certain circumstances. Such sharing is always limited, purposeful, and governed by strict confidentiality agreements.

4.1 Payment Service Providers

Necessary financial information is shared with the relevant payment service providers to process bKash, Nagad, Rocket, and bank transfer transactions. These third parties are governed by their own privacy policies.

4.2 Technology and Infrastructure Service Providers

Minimal information may be shared with trusted technology partners for website operations, data storage, and cybersecurity. These partners are required to follow 77bd's guidelines.

4.3 Legal Obligations

If providing information is required by a court order, government directive, or legal investigation, 77bd will supply it in compliance with the law. In such cases, we will make every effort to inform you in advance where possible.

5 Cookies Policy

Cookies and similar technologies are used on the 77bd website. Cookies are small text files stored in your browser that help improve the functionality of our website and your experience of using it.

5.1 Types of Cookies

Essential Cookies: Necessary for maintaining login sessions and running the core functions of the site.
Functional Cookies: Used to remember your preferences (such as language selection).
Analytical Cookies: Used to understand how users interact with the site, in fully anonymous form.

You can accept or block cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent some important features of the site from working correctly.

6 Data Security Measures

77bd has adopted industry-standard technical and administrative measures to keep your personal and financial information secure.

SSL Encryption: All data transmission on the website is encrypted using SSL technology.
Two-Factor Authentication: OTP verification is available when accessing your account.
Data Access Controls: Only authorised staff are granted limited access to user information.
Regular Audits: Regular internal and external audits are conducted to identify security vulnerabilities in the system.
Data Backup: Important information is regularly stored in encrypted backups.

Please note, however, that complete security on the internet cannot be guaranteed. Keeping your password confidential and not logging in from unfamiliar devices is your own responsibility.

7 Data Retention and Deletion

77bd retains your information only for as long as it is necessary or legally required.

7.1 Information for Active Accounts

All information is retained while your account remains active. Transaction records may be kept for an extended period for financial accountability purposes.

7.2 After Account Closure

When an account is closed or suspended, we retain necessary information for a defined period within the limits of applicable law. Once that period has passed, the information is securely deleted or anonymised.

7.3 Data Deletion Requests

You may request deletion of your personal information by contacting our customer support team. However, due to legal or contractual obligations, it may not always be possible to delete all information immediately.

8 User Rights

You have the following rights regarding your personal information:

Right to Access: You can find out what information 77bd holds about you.
Right to Correction: You can request correction of incorrect or incomplete information.
Right to Deletion: In certain circumstances, you can request that your information be deleted.
Right to Object to Processing: You can withdraw your consent to the use of your information for marketing purposes.
Data Portability: You can request a copy of your information in a specified format.

To exercise these rights, please contact our customer support team. We will endeavour to respond to your request within 30 business days.

9 Protection of Minors

All services of 77bd are intended solely for persons aged 21 or above. We do not knowingly collect any information from minors.

An age verification process is conducted at the time of registration. If it comes to our attention that a user is under 21 years of age, their account will be closed immediately and the collected information will be deleted. To learn more, please read our Responsible Gaming Guidelines.

10 International Data Transfers

In some cases, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that appropriate safeguards are in place under applicable law.

We enter into strict data processing agreements with third parties to whom data is transferred, so that your information is protected to the same standard everywhere.

11 Policy Changes

77bd reserves the right to amend this privacy policy at any time. For significant changes, we will post a notice on the website and endeavour to inform you via your registered email.

Continued use of the platform after a revised policy is published will indicate that you have accepted the changes. We therefore recommend that you visit this page regularly. Answers to general questions about this policy can be found in our FAQ section.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Email: [email protected]
Live Chat: Available 24/7 via the website
Language Support: Service is available in both Bengali and English

We generally endeavour to respond to all emails within business days. For urgent matters, please contact us via live chat.